Don't be afraid to ask.
We will answer honestly.

Add the products you like to your cart, press Order and fill in the delivery information. Choose the parcel locker and the payment method that works best for you and confirm the order. We will send you an email with the order confirmation.

No, you don't. You can also make an order as a guest, without creating an account. Creating an account is still a comfortable way to track your orders, save the delivery addresses and be the first one to hear about new products and special offers.

If the order has not yet been shipped we can most likely change or cancel it. Contact us as fast as possible via email info@wildberry.ee and we will do our best to honor your request.

Insert the discount in the card or while making the order in the correct box and click Apply. The discount will be automatically reduced from the whole amount. Right now there is a code DERP86, that will give you 20% off on everything.

The orders will be delivered to your nearest parcel locker. You can choose between DPD, SmartPost, Omniva and Unisend. When making the order choose the delivery company and locker that works the best for you.

All the products that we have in stock in our local warehouse will be shipped in 1 business day and they will be in your chosen parcel locker in the next 1-3 business days. You will recieve a notification once your package is ready to be collected.

The price of delivery starts from 2.99€ and depends on the delivery option you chose. All orders over 39€ will have free shipping. The final shipping price will always show before confirming the order.

At the moment we are mainly concentrating on Estonia. If you wish to get your package delivered outside of Estonia, write us an email on info@wildberry.ee and we will work to find a solution for you.

Yes, always. We send all our packages in a neutral box that has no branding nor indication on what is inside. Your privacy is our number one priority.

You can comfortably use an Estonian bank's payment link: Swedbank, SEB, LHV, Coop Pank ja Luminor. We also accept card payments from Visa and Mastercard. Choose the payment method that works best for you.

Yes. All payments are processed through an encrypted and secure payment solution, and we do not see or store your card details. Your payment goes directly to your bank or card payment service provider.

For bank-link or card payments, the amount is authorized immediately when you place the order. You will receive an order confirmation by email within a few moments.

All our orders will be packaged in a neutral box without a description of the product nor any branding. You can get the order from the parcel locker as privately as you ordered it.

The package and your bank statement will show a neutral sender name that does not indicate the contents of the products. This way, your purchase remains private.

We use your data only to process your order and communicate with you. We do not share your data with third parties for marketing purposes. For more information, please see our Privacy Policy.

You can return unopened products in their original packaging within 14 days of receiving them. Notify us of your intention at info@wildberry.ee, and we will guide you through the return process.

For hygiene and health protection reasons, intimate products with opened packaging or a removed seal cannot be returned. This is standard practice for all intimate products and helps protect the safety of every customer.

When the returned product has been received and checked by us, we will return the money via the same payment method in the following 14 days.

With each product, you will find a detailed description, materials, and instructions for use. If you are unsure, contact us and we will help you find the right option for you. We recommend starting with body safe materials and a suitable water based lubricant.

Clean products with lukewarm water and a gentle, fragrance free cleanser before and after use. Allow them to dry completely and store them in a clean, dry place. You will find more detailed instructions on each product’s packaging.

We carefully select products made from body safe materials, such as medical grade silicone. The material of each product is specified in the product description so you can make an informed choice.

Write to us at any time at info@wildberry.ee or contact us through our social media channels. We usually respond within 1 business day and are always happy to help.